Support

For QRS Home Systems only

Have you already taken any measures to resolve or narrow down the problem?
YesNo

If yes, which measures have you already taken?

Replacement of the externally replaceable fuse
YesNo

Note: An explanation of where to find the fuse will be added shortly.

Replacement of the device cable
YesNo

Tried a different applicator
YesNo

Have you tried connecting a different applicator to a potentially defective connection A or B to determine whether the problem is with the connection or the applicator?

Does the green LED on the mat or cushion light up when you start the therapy?
YesNo

If you have taken any additional measures, which ones?

Do you have any additional comments?

Supporting Files

If you have photos of the issue, you can submit them to us.

Photo 1

Photo 2

Photo 3

Phone Number

E-mail*